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FAQ

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NDIS funds appropriate and necessary supports for people who are recognised and registered as living with a permanent disability such as an intellectual, physical, sensory, cognitive and psychosocial. These funds will assist people to achieve their goals, increase independence, social participation, assist with being part of the community and have a lifetime early investment into people with disability to continuous improvement later in life. The scheme protects and prevents people living with a disability from experiencing harm, poor quality care and unsafe supports and services

NDIS stands for National Disability Insurance Scheme

  • National: The NDIS is being rolled out progressively across Australia.

  • Disability: The NDIS provides support to people with intellectual, physical, sensory, cognitive and psychosocial disability.

  • Insurance: The NDIS gives all Australians peace of mind if they, their child or loved one is born with or acquires a permanent and significant disability, they will get the supports they need.

  • Scheme: The NDIS is designed to help people get the support they need so their skills and independence improve over time.

The NDIS supports people with disability to achieve their individual goals and to participate in the community and employment.

The NDIS supports people with disability to:             

  • Access community services and supports.

  • Access mainstream services and supports.

  • Maintain informal support arrangements

  • Receive reasonable and necessary funded supports

The main objective of the NDIS is to provide all Australians who acquire a permanent disability so they manage everyday activities with the reasonable and necessary supports they need to live an ordinary life.

Age: Under 65 years at the time of submitting application

Residency: Australian citizen, permanent resident, or a New Zealand citizen who holds a Protected Special Category Visa [SCV]

Disability: Experiencing a permanent and significant disability or a developmental delay.

Location: You need to have been living in an area where the scheme is already rolled out

Early Intervention: You might be eligible if early intervention would substantially improve your functioning, or delay or decrease a decline in functioning, for you or your child.

You can either continue to receive supports the NDIS or receive supports through the Commonwealth aged care system.

  • Daily personal activities

  • Assistive technology

  • Transport assistance to enable community participation

  • Social, economic and daily life activities.

  • Assistance to keep employment in the open or supported labour market.

No, NDIS support is not classified as income so there will be no effect on income support from Centrelink. Support payments from the NDIS are also exempt from tax and are not counted as income when calculating Child Support Benefit.

Self-management

The NDIA provides you with funding so you can organize and access the supports you need to achieve your short-term and long-term goals.

Plan-managed funding

Plan Manager is funded by the NDIS, who pays your providers on your behalf, helps you to keep track of funds and takes care of financial reporting on your behalf.

NDIA-managed funding

The NDIA pays your providers on your behalf.

Arthur Care has a team of knowledgeable support coordinators, the role of a support coordinator is to 

  • Help you understand your plan

  • Link you to providers for organizing supports you need to achieve your goals

  • Help you negotiate with providers

  • Assist with service agreements and service bookings

  • Assisting you to attend plan review meetings [ scheduled or unscheduled ]

In order to be considered reasonable and necessary, a support or service it must be

  • Must be related to a participant’s disability

  • Must not include day-to-day living costs such as groceries

  • Should represent value for money

  • Must be likely to be effective and work for the participant

  • Should take into account support given to you by other government services, your family, carers, networks and the community.

The NDIS funds a range of supports and services

  • Education

  • Employment

  • Social participation

  • Living arrangements

  • Assistive technology

Carers receive a range of supports including respite support, counselling, education and training, peer support and advocacy.

The Carer Advisory Service provides information and advice to carers and their families about carer supports and services.

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