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About Us

Woman with a nurse
Nurse smiling to a woman
Blind man holding a book

Arthur Care is an Australian Registered NDIS service provider, we provide support services to all Australians who have a permanent and significant disability. We strongly believe that life is not defined by someone’s disability, every human being should live life just like anyone else without a disability. Everybody has the capacity or can build capacity to work towards achieving their goals, make their own choices, live as independently as possible, and feel like a valued member of the community.

Arthur Care provides individualised care and support to our participants in all activities of daily living. Person-centered approach is the backbone of our services, we are committed to providing a flexible service that suits your lifestyle, interests, and other commitments that you may have.

Our Person-Centered approach gives you the reassurance that we work with you, our main focus is to help you to achieve your goals, aspirations, and maintain your independence and skills. We assist people to continue to live in their own homes by providing the required help and support. We believe that everyone is different and unique, likewise, our support needs are customized according to the individual’s needs. We work with you to personalise support by maintaining dignity in care.

Our Mission

Our Mission is to offer outstanding services for individuals with disabilities, by employing a Person-Centered approach. Our team of dedicated professionals is here to support our clients in reaching their goals and aspirations. We are firmly dedicated to fostering a community where everyone is treated with utmost equality, provided equal opportunities, and empowered to freely express their choices.

Our Vision

Our Vision is to witness each and every Australian living with a disability empowered to exercise their personal choices and control, while enjoying seamless access to their community, regardless of any mobility challenges they may face. We aspire to see them lead lives of dignity and independence, supported by the right resources in a way that aligns with their unique needs and preferences.

Our Values

At Arthur Care, our core values guide us in delivering exceptional services to our participants and fostering a supportive community.

Empathy and Care

We approach each of our clients with genuine empathy and a profound sense of care, ensuring their well-being is at the heart of everything we do.

Inclusivity

We are dedicated to ensuring that our clients have access to accommodation options that are universally accessible. We also stand up for an inclusive community for all.

Fearless Exploration

We actively seek new avenues, challenge existing notions, and take responsibility for our actions with courage.

Responsibility

We take ownership of our decisions and actions, striving to consistently provide services as promised.

Integrity

Upholding transparency, honesty, and reliability is our steadfast commitment in all our interactions.

Empowerment of Choice

We prioritise offering tailored support that aligns with the unique preferences of our participants.

Diversity and Respect

We maintain an open-minded, non-judgmental stance, celebrating differences and treating everyone with the utmost respect.

Arthur Care guarantees that our direct support staff have the required qualification, experience, skills and police checks so that you receive high quality support every day. We are committed to maintaining high standards in care so we periodically conduct audits and training sessions.

Our experienced and knowledgeable Support Coordinators speak the NDIS language and are available to support you in attending scheduled or unscheduled NDIS meetings. Our Support Coordinators will work with you in preparing your short-term and long-term goals with a detailed report before attending your NDIS meeting.

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